XPeng's sales system has recently completed changes in its internal management structure, with the management teams of its direct sales channel as well as its authorized dealer channel being merged.

The company is one of the rare new Chinese carmakers to have both a direct and dealership system. This approach helped XPeng rapidly expand its number of stores and reduce the cost of building them in the early stages of its development.

As of the third quarter of last year, XPeng had more than 400 stores, of which about 70 percent were directly operated by the company and 30 percent were authorized dealers. However, these two sales channels of XPeng are managed by different teams and thus have the problem of competing for each other's interests.

XPeng's directly managed stores are under XPeng Auto Trading, headed by co-founder He Tao. Its authorized dealers are managed by the UDS (User Development Service Center) team, headed by chief talent officer and vice president of sales Liao Qinghong.

A previous report by local media 36kr mentioned that at the height of competition between these two teams, XPeng's direct system received a fund, one of the invisible uses of which was to find problems with the authorized dealer system. Disruptions in the sales network were one of the reasons for XPeng's poor sales performance last year.

XPeng sold 120,757 vehicles in 2022, meeting only 48.3 percent of its full-year sales target. Starting in January, XPeng began integrating the two different sales systems, a process that was recently completed.

The unified management of Xpen's directly managed stores and authorized dealers will be able to avoid competition between the two and help reduce the impact on consumers.